Through VIVA, Sanitas promotes a holistic approach to wellbeing covering five key dimensions: physical, emotional, social, environmental and financial wellbeing. The programme, which is continuously reviewed and updated, provides Sanitas employees with resources and initiatives focused on emotional support, stress management, healthy eating, rest, physical activity, personal relationships and financial wellbeing. It is a free and accessible programme available to all employees, combining face-to-face and virtual formats, together with a range of benefits that support each of these pillars. Its positive impact also extends to employees’ families and wider communities.
Our culture
GRI 2-7, 3-3, 401-1
At the heart of an organisation that is able to grow sustainably and build lasting trust lies a shared vision of the value of people and responsibility towards society. At Sanitas, this vision strengthens the business, enhances the quality of our services and expands the company’s positive contribution to the community through committed, highly skilled teams united by a common purpose.
Our team: commitment to excellence
GRI 404-1
At Sanitas, our people are one of the main drivers of the company’s leadership and its ability to deliver outstanding service. That is why the company is firmly committed to the development of its professionals through initiatives focused on learning, strengthening leadership, and enhancing key skills.
Our team: commitment to excellence
This commitment supports the growth of people across the organization while strengthening the capabilities that enable Sanitas to maintain its position as a leader in the sector.
52 hours
per employee across a range of training areas in 2025
Ana Mañero
At Sanitas, we place people at the heart of our strategy. That is why we promote development and mobility opportunities so that every professional can reach their full potential, while also fostering the wellbeing of our teams so that they can bring the best version of themselves to work every day. Because we know that caring for people and helping them grow is also the best way to build the future of Sanitas.
Chief People Officer, Sanitas and Bupa Europe & Latin America
Six leadership programmes
Leadership development is essential to building a cohesive and effective team culture Sanitas offers a range of programmes that equip its leaders to meet the challenges of a rapidly changing society and healthcare sector, enabling them to strengthen the company’s leadership position.
Six leadership programmes
Bupa Campus
Bupa Campus is a new environment designed to foster learning, professional development and career growth across our teams. This flexible, multi-purpose space adapts to different learning experiences and features state-of-the-art technology that supports face-to-face, virtual and hybrid formats, in line with a more flexible, connected and dynamic approach to learning.
Bupa Essentials
This programme gives Sanitas leaders a deeper understanding of the key drivers shaping the business. Through collaboration with members of the senior leadership team, it promotes a broader business perspective, strengthens strategic knowledge and helps align leadership with the Group’s priorities.
Bupa Advance
Designed for the senior leadership team, this programme strengthens leadership capabilities through a combination of specialist learning, international collaboration and business insight. It combines training delivered by external experts, collaboration with professionals from different countries and the completion of a business challenge linked to the company’s strategy.
ELA Leadership Programme
This programme strengthens the leadership capabilities of executives from the different markets in which Sanitas operates, including Latin America, Poland, Turkey and Spain. Through this initiative, participants deepen the competencies that define the Caring Leaders leadership model, promoting a leadership style that is more people-centred, purposeful and aligned with caring for others.
Impacta
Now in its sixth edition, Impacta is designed to strengthen leadership across the different areas of the business. Delivered over several months in a face-to-face format, the programme provides participants with practical tools, resources and approaches that strengthen their leadership capabilities and support stronger, closer and more culturally aligned team management.
Take the Lead
Now in its second edition, Take the Lead is designed to promote female leadership and continue increasing the representation of women in leadership positions. The programme supports high-potential professionals in their development through three key pillars: leadership development, visibility, and networking, with the aim of creating new opportunities for career progression within the organisation.
We develop competencies and skills
Sanitas promotes a skills programme designed to strengthen key capabilities and confidently address the challenges of a constantly evolving environment. Through these programmes, the company supports the professional development of its people and strengthens the capabilities they need to continue growing with confidence and a long-term perspective.
We develop competencies and skills
Competency Plan
In 2025, capabilities relating to communication, customer focus, the resolution of complex situations, emotional intelligence and teamwork across teams were strengthened.
Language Plan
Through digital proposals and group-based dynamics, employees access learning experiences that have doubled the number of participants in just two years.
InsurTech
In collaboration with a leading business school in digitalisation, this programme combines applied learning for the insurance sector, digital leadership and knowledge of successful experiences.
Modern Selling
The programme develops competencies linked to the effective use of digital solutions and updated sales methodologies to support business growth through a more prepared and competitive approach.
Academia de Negociación Asistencial (Healthcare negotiation academy)
This training space focuses on the value of dialogue, active listening and understanding interests and expectations.
The Human Factor
This plan, aimed at teams with direct day-to-day contact with customers, brings together initiatives linked to training, recognition and onboarding. Employees also contribute to its annual review to ensure it remains closely aligned with their real needs.
Driving innovation through our people
Innovation and digitalisation are essential levers in Sanitas’ evolution. Through different initiatives, the company promotes collaboration between professionals to drive new solutions and consolidate a culture of continuous improvement.
Driving innovation through our people
Bupa Tech Labs
An internal hackathon that brings together professionals from Sanitas and other Europe and Latin American markets to develop technology solutions with an impact on healthcare.
Intrapreneurship
A programme that channels internal talent by supporting professionals who identify opportunities for improvement and want to turn them into value propositions.
Digital Upskilling
A workstream aimed at strengthening employees’ digital capabilities, improving the use of tools and reinforcing data-driven decision-making.
Our digital tools and platforms
Sanitas provides its teams with digital solutions that support accessible, flexible training adapted to each profile.
Our digital tools and platforms
Bupa Learn
A corporate learning platform with personalised learning pathways and access to global resources, including LinkedIn Learning.
Rumbo
A professional development platform that allows employees to explore internal opportunities, join projects and receive personalised support to grow within the organisation.
Digitalisation and training: keys to professional development
In 2025, Sanitas strengthened its digital transformation with new capability-building initiatives and a specific focus on artificial intelligence.
Digitalisation and training: keys to professional development
Technology serving transformation
The integration of digital solutions is moving towards a more efficient model that is better prepared for a constantly changing environment.
Capabilities for a new environment
Training programmes and initiatives adapted to professionals’ needs and their development within the company.
ImpulsIA
A plan to incorporate AI tools, training and use cases, complemented by a cross-functional team created to analyse their impact comprehensively.
Additional talent programmes and initiatives
Learn more
Additional talent programmes and initiatives
Onboarding
A company induction process for new employees that includes visits to centres, meetings with the CEO and the Chief People Officer, and a buddy system to support a close and agile adaptation.
Young Talent Programme
An initiative aimed at students and recent graduates, with a particular focus on healthcare profiles where there is a greater shortage of specialised talent.
Mentoring Plan
An internal programme that connects mentors and mentees over several months through a structured development plan and regular meetings.
Move ON
An international mobility programme within the Bupa Group, active since 2024, that enables employees to gain experience in other geographies and strengthen knowledge-sharing.
Open, respectful and inclusive culture
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A commitment to equality, diversity and inclusion in our teams
GRI 2-7, 3-3, 405-1
Sanitas places people at the heart of its business and considers attracting and recruiting talent a strategic priority to support its growth and strengthen the quality of its value proposition.
Learn moreA commitment to equality, diversity and inclusion in our teams
This vision is founded on the belief that diverse, highly skilled and committed teams are essential to driving the company’s continued development. In 2025, employment indicators reflected positive progress and reinforced Sanitas’ position as an organisation committed to professional development and the creation of opportunities.
This commitment is reflected in an active diversity and inclusion strategy. The company has a dedicated plan that is shared with senior management and is monitored regularly throughout the year. In 2025, this framework focused on training and awareness initiatives aimed at different groups. Under the slogan “Be Yourself at Sanitas”, the company continues to build a more open, respectful and inclusive culture.
Sanitas promotes the recruitment of people with disabilities in line with the principles of the Spain’s General Disability Law. The company advances this commitment through direct recruitment and partnerships with organisations specialising in labour market inclusion, while also ensuring the accessibility of its facilities and working environments. In 2025, direct employment together with recruitment through sheltered employment centres represented 3.14% of the workforce, exceeding the statutory requirement. Overall, Sanitas purchased more than €4 million in goods and services from special employment centres.
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A clear commitment to the overall wellbeing of our workforce
GRI 2-30, 403-1, 403-6
Job stability is one of the foundations on which Sanitas builds its value proposition as an employer.
Learn moreA clear commitment to the overall wellbeing of our workforce
This commitment is reflected in a solid and protective labour relations framework, in which 91% of the workforce has permanent contracts and all employees benefit from conditions supported by collective agreements, providing security, certainty and a foundation of trust for professional development.
Sanitas also maintains an ongoing relationship with employee representatives and trade unions, with the aim of strengthening a solid, attractive and trust-based working environment. At Sanitas, 100% of employees are covered by collective agreements, a foundation that reinforces consistent and fair working conditions across the organisation.
Sanitas’ Equality Plan
At Sanitas, equality forms part of the values framework that guides the company’s internal culture and its relationship with its professionals. Its ambition is to provide everyone with an environment in which they can develop their career on the basis of fairness, recognition and respect, within a culture that nurtures talent and supports progress under fair conditions.
Women represent 80.3% of the workforce. From this perspective, the Equality Plan acts as a key tool for consolidating the progress achieved and extending this commitment across the organisation. Its scope strengthens the prevention of bias and discrimination, brings consistency to internal policies and reinforces a working environment aligned with the company’s values.
Sanitas’ Diversity and Inclusion Plan
During 2025, Sanitas continued to implement its diversity and inclusion roadmap, with the aim of further strengthening more open and representative working environments across all its centres. For the company, a diversity of profiles, backgrounds and experiences enriches team perspectives, broadens the ability to respond and provides a distinctive value that strengthens the shared project.
As a new development in 2025, Sanitas launched a number of affinity groups, designed as voluntary spaces where people with shared experiences, identities or interests can come together. Through these forums, the organisation strengthens mutual support, facilitates dialogue and takes further steps towards a more inclusive and participatory culture.
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Caring for people: a daily priority at Sanitas
GRI 403-1, 403-6
At Sanitas, employee health and wellbeing are at the heart of the employee experience. The company believes that a safe, healthy and trusted working environment is essential for everyone to perform their role with balance, motivation and opportunities for growth.
Learn moreCaring for people: a daily priority at Sanitas
With this vision, caring for employees forms part of a value proposition designed to support both professional satisfaction and individual development.
This commitment is also reflected in external recognition. Sanitas was once again named among Forbes’ 100 Best Companies to Work For, an achievement that highlights the strength of its talent management model and the quality of the working environment it offers its professionals.
In addition to salary, employees benefit from a range of benefits designed to enhance their protection, peace of mind and wellbeing at different stages of life. These include:
- Health and funeral insurance
- Flexible remuneration scheme with tax advantages
- Health promotion through the VIVA programme
Supporting employee wellbeing
VIVA Programme
Sustainable Mobility
The company promotes more sustainable and accessible mobility options, in line with its environmental commitment and its aim of improving employees’ quality of life. Remote working, corporate shuttle buses, and options such as bicycle and electric scooter hire make everyday commuting easier, reduce environmental impact and improve access to workplaces.
People Pulse
Active listening and continuous improvement complete this approach to wellbeing. Through People Pulse, the employee engagement survey conducted twice a year, Sanitas evaluates employee experience and engagement to identify opportunities for improvement. In the November 2025 survey, the participation rate reached 74%, with an eSat score of 86 and more than 12,600 comments received, reflecting the workforce’s high level of engagement.
Recognition from external experts
In 2025, Sanitas renewed its Top Wellbeing Company and Top Wellbeing Plan certifications awarded by Intrama and also obtained the European Healthy Company Award (EHCA), granted by ACES and DCH, recognising its commitment to sport and health.
Workforce employment conditions
GRI 403-1
At Sanitas, employee well-being is a top priority in the company’s people management approach.
Workforce employment conditions
This commitment is reflected in a Well-being, Health and Safety policy aimed at providing the best possible working conditions, as well as in measures that promote a better work–life balance. Within this framework, Sanitas fosters digital disconnection and work–life balance policies designed to meet the real needs of its people and enhance their employee experience.
Employee turnover
Absenteeism hours
Our workforce
At the end of 2025, Sanitas employed 12,458 professionals, distributed as follows. In addition, Sanitas expanded its care network with 730 new doctors (14% more than in 2024).
1,787
Sanitas Seguros
131
Sanitas Corporativo
4,015
Sanitas Hospitales
4,468
Sanitas Mayores
2,023
Sanitas Dental
34
Sanitas Campus
A connected and digital workplace
Digitalisation is essential to the way we work. That is why Sanitas promotes digital tools that streamline internal communication, simplify the employee experience and strengthen connections between professionals across the Bupa Group.
Solidarity that brings us together
A commitment to society is an integral part of Sanitas’ purpose.
Solidarity that brings us together
Whenever possible, Sanitas engages its professionals both inside and outside the workplace through initiatives that connect employees with major social and environmental challenges while helping to generate a positive impact on society. These include reforestation and environmental conservation initiatives, which highlight the close relationship between health, social wellbeing and care for the planet, while fostering greater collective awareness of the importance of moving towards a more sustainable model.
Clinical volunteering hours through Fundación Sanitas, in collaboration with leading NGOs and institutions such as the Spanish Commission for Refugee Aid (CEAR) and the Spanish Red Cross, are another important part of this commitment.
Microdonations programme
Sanitas runs an ongoing microdonations programme that enables employees to support high-impact social initiatives throughout the year in a flexible, simple and continuous way. Through this initiative, the company provides an accessible way for employees to get involved, reinforcing a shared sense of closeness, collective responsibility and commitment to causes that make a real difference.
Volunteering Plan
In 2025, the company gave fresh momentum to this area by renewing its Volunteering Plan, now structured around three health-related pillars: social impact, health education and healthcare. This new approach broadens the opportunities for participation and makes it easier for every professional to contribute in a way that best matches their expertise, availability and desire to help build a fairer, healthier and more sustainable society.